COWBOY LAWN AND SPRINKLER LLC
SATISFACTION GUARANTEED!
If our work does not meet or exceed your expectations, we will make it right at no additional cost.
PRIVACY POLICY:
We do not share or sell your information with anyone. We use your email as our primary form of communication with you. We also will text you appointment reminders and when we are on our way to your property for service. Our marketing emails are sent 2-3 times per year. If you request to be removed from our email list we do so immediately. Our payment system we use is Stripe. We do not store or see your secured payment details. We only have access to non sensitive information such as name, address, email, phone number and service history and notes for Cowboy Lawn and Sprinkler only. Stripe is PCI DSS Level 1 certified.
PAYMENT PROCESS
All of our services are prepaid services. We accept credit/debit card payments prior to service or we accept credit/debit card payment information stored on our secured payment platform (stripe.com) to be processed for payment after we complete service. We do not accept in person credit/debt card payments as we do not carry a mobile card processor. To secure your service appointment/spot we require payment to be made online prior to service or payment information inputted prior to service (to be processed directly after completing service). We also accept cash payments at time of service. If you prefer to pay in cash at time of service please email us confirming your cash payment method prior to your scheduled service date. If we do not receive your credit/debit payment, your payment information or an email from you confirming a cash payment 24 hours prior to your scheduled service date we will reschedule your service for a later date. We do not accept checks or peer to peer payments.
AERATION TERMS OF SERVICE
When we use the deep core aeration machine for any of our aeration packages or services we do not remove or pick up the cores left in the lawn area. It is recommended to let the cores or plugs decompose on their own and return to your soil.
Our aeration machines need to have a clear path to all lawn areas and require a minimum of 30 inches width to pass through gates, walks, ramps and access ways.
Our machines also cannot traverse stairs. A graded slop no greater than 22 degrees is allowed. If a group of large landings (no smaller than 30 inches by 30 inches) to step up our entire aeration machine from one to another is available we can move our aeration machine up and down that way. In other words if you can step up/down your lawn mower to each landing/step typically we can do the same with our aeration machine. WE DO NOT LIFT OUR MACHINES NOR DO WE PROVIDE OR USE RAMPS TO MOVE OVER STEPS.
All lawn areas need to be clear of all items including dog waste or poop, leaves,toys, furniture and other movable landscape features or items. If a yard has excessive dog waste in the yard or in the access path to the lawn we may skip the area and reschedule service. A rescheduling fee will be added to complete the service.
We do not move items from lawn area. We also do not move trampolines, small pools, furnishings, and downed tree limbs/branches. We will service around them if you are not able to move them prior to our arrival.
We will aerate around and through swing or play sets if swings or hanging items are moved up and out of the way. If they are left hanging we will aerate up to them but not through them. We will not aerate over shallow roots around a tree in or close to a lawn.
We only aerate areas that have existing lawn or grass. We will not aerate over dirt or bare soil unless specifically requested by customer.
We do not mark sprinkler head or other damageable items in a lawn. Customer is responsible to mark all sprinkler heads, shallow lines or areas where a core aeration machine is requested. We are not responsible for any damage that occurs during the aeration service due to our machines being used normally over your lawn area and accessing your lawn areas. We will help repair damage we caused if we damaged a clearly marked and properly installed sprinkler head. Clearly marked includes placing a marking flag no smaller than 3 inches by 3 inches directly next to the sprinkler head. Properly installed heads are heads installed soil level or slightly below soil level and retracted riser/shaft nozzles. Heads installed above soil level are easily breakable by simply walking over and running over with equipment. We are not responsible for any damage caused to shallow or unseen lines (sprinkler, dog fence, utility etc) marked or unmarked in any serviced lawn area or access path.
The fertilizer we apply in our Double Play, Triple Play and Power Seeding does NOT include weed control.
Deep Core Aeration services will be provided in
Spring: March – May
Fall: August (second week) – October (first week)
Aeration only or single service option – No other services are added to this service. It can be completed with our deep core aeration machine or a chemical application that leaves no plugs or cores on your lawn. We complete the aeration as a single pass service. A double pass aeration can be added for an additional charge.
Double Play – This service includes our single pass deep core aeration and our premium organic based seasonal fertilizer. Our fertilizer is applied at a rate of 0.85-1.1lb of nitrogen per 1000 square feet of lawn area.
Triple Play – This service includes our single pass deep core aeration, premium organic based season fertilizer and a light over seed. Our fertilizer is applied at a rate of 0.85-1.1lb of nitrogen per 1000 square feet of lawn area. This over seed is applied at 1lb of seed per 1000 square feet of lawn area. This service is not meant to fix bare or thinning areas. It is best for established lawns that need to maintain a thick healthy appearance. The seed we use us typically a general mix of Rye and Kentucky Blue seeds but can change depending on market availability.
Power Seeding – This is a reseeding service for whole lawn areas. We include a double pass deep core aeration, starter fertilizer and up to 3lbs of seed applied per 1000 square feet of lawn. This service will help reestablish your lawn and fix bare or thinning areas.
ORGANIC BASED FERTILIZER TERMS OF SERVICE
We use locally blended organic based fertilizer that is uniquely mixed to improve Colorado clay dry soils. This fertilizer does NOT include any weed or insect control. It does include HydraHume and wetting agents to help condition the soil to hold more water and release more nutrients into the lawns root system. It is recommended to water this fertilizer in as soon as possible but there is no requirement. The organic base is made up of dried poultry waste. It is safe for people, pets and pollinators. There is no entry restrictions to the areas applied for this product.
The schedule for this program typically occurs the following way:
1st Application – April/May
2nd Application – June
3rd Application – August
4th Application – September/October
LAWN TREATMENTS WITH FERTILIZER, SOIL CONDITIONERS AND WEED CONTROL TERMS OF SERVICE
This service includes premium fertilizer (granular and liquid formulations), soil conditioners, and weed control treatments (pre and post emergent). This service includes 5 treatments throughout the growing season. Each application will include a combination of fertilizer, soil conditioner and weed control best suited for the time of year and each individual lawn. We will notify each customer prior to each scheduled service and include any pre-service care requirement(s) and email each customer after completion of treatment with chemical/product notices and information as well as any after care requirements. This includes any entry restrictions to treated area and watering instructions.
All commercial applicators are licensed through the Colorado Department of Agriculture. Cowboy Lawn and Sprinkler LLC and its employees and agents are properly licensed and trained in the use, handling and application of pesticides. We only use pesticide products that are federally approved by the Environmental Protection Agency and Colorado Department of Agriculture for safe use and permitted by federal, state and municipal laws. We follow prescribed methods for mixing and use found on the label for all pesticides. Cowboy Lawn and Sprinkler LLC follows IPM (Integrated Pest Management) protocols, which involve following cultural and lawn care practices in partnership with the property owner that promote healthy turf to reduce or minimize pest populations. Pesticides are used sparingly and only when necessary to control pests. Complete elimination of pests is not guaranteed or desirable to promote a healthy lawn and ecosystem. Detailed records will be kept for all chemical applications and are available for review upon request by property owner/manager or government agency.
Lawn fertilization with weed control applications will be provided 5 times per season.
Turf areas fertilized on a customized schedule per lawn and soil needs as well as maintenance agreement.
1st Treatment – March/April
2nd Treatment – April/May
3rd Treatment – June
4th Treatment – August
5th Treatment – September
Additional/Optional Treatments:
July Treatment – soil conditioner and water saving treatment with spot spray weed control
October Treatment – broad leaf weed pre-emergent for spring the following year
MILKY SPORE TERMS OF SERVICE
This application treats for Japanese Beetle Grubs in the lawn. One application can control grub populations for up to 10 years. It is safe for people, pets and pollinators. It is applied in a powder form every 3-5 feet in a grid pattern throughout the lawn area. Water in deeply after application to activate the Milky Spore. Because this treatment relies on hatched grubs to eat the Milky Spore and die causing the grub carcass to turn into more Milky Spore and multiply, the effects might not be notices for 1-2 years. It is a natural control for the grubs however it does not control or prevent the adult beetles from entering your property and eating plants or laying eggs.
CHEMICAL HERBICIDE TREATMENT TERMS OF SERVICE
These services include Ground Clear and Lawn Pest Control.
Ground Clear is a chemical spray to control grass and weeds in rock, mulch, bare dirt or concrete areas. This treatment typically will control new growth for 1-6 weeks depending on type of area product was applied. Rocked areas with a clean weed barrier under it will typically not show any new growth for 4-6 weeks, however a treatment on bare dirt might only control new growth for a few days. We do use glyphosate products however we can substitute an alternative herbicide upon request.
Lawn Pest Treatment controls lawn insects/pests including grubs, mites, gnats, spiders, ants, worms, beetles, flies and most larvae/eggs of insects. These treatments typically show control for 1-4 months depending on pest and time of year. We use both curative and preventative products. The products we use are both granular and liquid (depending on target pest and time of year). Both formulations will have watering instructions after application that will be emailed. These applications will also have a strict entry restriction for people and pets.
SEEDING TERMS OF SERVICE
Seeding services include our Triple Play, Power Seeding, Lawn Patching and Top Dressing with reseeding
Seeding services can be done anytime of year we are open however for best results we recommend completing these services in August and September. The other window of opportunity for best results is mid April through May.
Triple Play service includes a single pass core aeration, seasonal fertilizer (no weed control) and 1lb of seed per 1000 square feet of lawn. This service is not meant to fix bare or thinning lawn areas. It is a maintenance service for healthy existing lawns. We recommend completing this service 1-2 times per season.
Power Seeding includes a double pass core aeration, starter fertilizer (no weed control) and 3lbs of seed per 1000 square feet of lawn.
Customer is advised on recommended watering practices after we complete this service. Keeping the seed damp for 5-7 days will help the seed germinate quickly. Watering intermittently or saturating areas during germination will cause the seed to germinate at a lower rate. The key is to keep the ground damp for 24 hours a day 5-7 days and then once the seed shows signs of germinating to cut back watering to 2 times daily for another 5-7 days. Once the seed has grown to a 4inch height and can be mowed, watering can be cut back to once a day or every other day until the area gets to a desired thickness.
SPRINKLER “EXPRESS” BLOWOUT ONLY TERMS OF SERVICE
This sprinkler blowout service is our cheaper express option. You do not need to be home for service to be completed. We do not enter your property to turn off the water supply or use your timer box to control each zone. We do need access to your in ground sprinkler valves located typically in green boxes in or by your lawn areas. We connect to your outside access point (typically next to your backflow preventative device) and remove all the water from that access point to each of your accessible sprinkler heads. If there is a visible outside drain next to our connection point we will open the drain and leave it partially open. We also will partially open/close your backflow preventative device for the winter. We do not drain the water remaining on the inside of the house or water left between our connection point and the sprinkler supply valve. Not all systems qualify for this service. We do not blowout systems with gravity backflow preventative devices or direct connect systems.
This services does not include a scheduled appointment. You can choose the week to complete this service and we will schedule a day that week based on our service route. We will notify you what day we scheduled your service typically the Sunday starting that week. We will notify you again the day prior to service with a reminder of what needs to be done prior to our arrival and also give you an estimated arrival window (AM or PM). This service does not include a guarantee or warranty. We do email you upon completion of this service.
SPRINKLER WINTERIZATION TERMS OF SERVICE
This service includes an AM or PM appointment date. We also will turn off your water supply to the sprinkler, use your controller/timer to turn on/off each zone to blowout your exterior lines and drain any remaining water left in the line from our connection point to the turn off valve.
We do not work on systems with gravity backflow devices or direct connect systems. We do not connect to points in crawlspaces or inside dwellings.
We do leave your exterior valves open partially to allow any condensation or water from a damaged turn off valve a place to exit. It is best practice to leave your main drain open with a bucket under it and check it throughout the winter to ensure no water is present.
If you have an in ground shutoff valve, we require your “key” or tool to properly turn off the water.
SPRINKLER ACTIVATION AND ADJUSTMENT TERMS OF SERVICE
Sprinkler Activation is completed in spring between April – May.
Systems will be turned on, pressurized and adjusted. Backflow / Vacuum Breakers (PVB) are not tested or repaired by Cowboy Lawn and Sprinkler LLC. Automatic timers will be set to spring season needs. Each zone will receive a time limit based on the sprinkler heads GPM ratings as to receive on average 1/2 inch of water 2-3 times a week. During water restrictions we will set the timer accordingly. Sprinkler Activation services are limited to our full season lawn care customers only. Sprinkler activation does not include any repairs or parts.
Sprinkler Adjustment can be completed between May – August. This service requires the system to be activated and pressurized prior to our arrival. We adjust each head/nozzle to best coverage. It does not include any repairs or parts. Some systems require moving, adding or removing heads for best coverage. This services does not include moving, adding or removing heads. This service also includes timing recommendations based on the current time of the season. Sprinkler Adjustment services are available to our full season lawn care customers or any of our seeding service customers.
SPRINKLER REPAIR TERMS OF SERVICE
Our sprinkler repair services are limited to changing heads/nozzles, repairing line breaks that are visible and accessible on green/black poly lines, and upgrading most timers/controllers. This service is very limited and only available to current full season lawn care customers and typically only scheduled in June and July. 10 day limited warranty on parts and labor except on timer/control upgrades. Timer/controller upgrade has a 30-90 day parts warranty depending on timer/controller installed.
CONTRACTOR RESPONSIBILITY
Cowboy Lawn and Sprinkler LLC shall perform work in accordance with the written terms contained or referred to in this agreement. Cowboy Lawn and Sprinkler LLC reserves the right to renegotiate the contract when price or scope of work is affected by changes to any local, state, or federal law, regulation or ordinance that goes into effect after the Agreement is signed; or any changes to property layout is made.
Work Force: All employees, contractors and agents shall be competent and qualified, and shall be United States citizens or legal residents authorized to work in the United States.
Materials: All materials shall conform to bid specifications. Contractor will meet all Agricultural
licensing and reporting requirements. All commercial applicators are licensed by the Colorado Department of Agriculture.
Bio-Hazards: Cowboy Lawn and Sprinkler LLC shall not be responsible for policing, picking up, removing or disposing of materials that may be bio-hazards on the Owner/Client’s property. This includes, but is not limited to, items such as hypodermic needles, condoms, feminine hygiene products, clothing or materials used in the process of cleaning up bodily fluids.
License and Permits: Cowboy Lawn and Sprinkler LLC will comply with all licenses and permit requirements of the City, State, and Federal Governments, as well as all other requirements of law. All commercial applicators are licensed by the Colorado Department of Agriculture.
Taxes: Cowboy Lawn and Sprinkler LLC agrees to pay taxes applicable to its work under this agreement, including sales tax on material supplied where applicable.
Insurance: Cowboy Lawn and Sprinkler LLC agrees to provide General Liability Insurance, Automotive Liability Insurance, and any other insurance required by law.
Invoicing and Payments: Cowboy Lawn and Sprinkler LLC will invoice and require prepayment for most services. The only service we bill after completion is sprinkler repair and sprinkler upgrades. We accept online credit or debit payments or in person cash payments. We do not accept checks or peer to peer payments.
CLIENT RESPONSIBILITY
Access to Job site: Client shall furnish access to all parts of the job site where Cowboy Lawn and Sprinkler LLC is to perform work as required by this Agreement or other functions related thereto, during normal business hours and other reasonable periods of time. Working hours are from 7:00am – 7:00pm Monday – Friday and 7:30am – 6:00pm Saturday and Sunday. If a stricter hours of operation is required customer must make a written request by email.
Payment: Client shall submit payment prior to service online by credit/debit card or in person with cash at time of service. We accept online credit or debit payments or in person cash payments. We do not accept checks or peer to peer payments.
Notice of Defect or Damage: Client shall request Cowboy Lawn and Sprinkler LLC (via phone call for minor problems and in writing for more serious issues) to correct the defect or damage caused by employees while performing this Agreement’s work. In most cases, we will address or remedy the problem within two to five days after receiving Client’s request. In some cases it may take longer, depending on circumstances beyond our control (including, but not limited to: weather, inappropriate time of year of to correct the turf or landscape problem, or non-availability of materials). In the unlikely event that Cowboy Lawn and Sprinkler LLC and Client cannot agree on a mutually acceptable solution to written requests, we will consider acceptance of a cost reduction to amount due or performing additional work at no charge.